The name Mettle & Bloom reflects the essence of our brand and the women who inspire it. 'Mettle' represents resilience and courage - the inner grit that helps us overcome challenges. 'Bloom' refers to growth, confidence, and embracing one's full potential. At Mettle & Bloom, we celebrate Nurturing Our Mettle To Reach Our Bloom.

We are inspired by women with mettle - those who have challenged stereotypes, stood by their beliefs, and paved the way for others. In their honour, our collections are dedicated to and named after remarkable women with mettle.

You can email us at support@mettleandbloom.com. We are available to answer your emails Monday-Friday from 9-4pm. Please avoid sending multiple emails as we respond to emails in order of how they come in. Sending multiple emails will cause your email to move to the back of the queue. We look forward to assisting you with any queries you may have.

Orders are packed and sent Monday - Friday.

Ireland + UK: 1–3 working days
European Union - 5-7 working days
United States - 7-9 working days

For tracking updates, please use your tracking number sent to you via email for a more accurate read on your estimated delivery time. Please allow some time after placing your order for the tracking information to update. If your order includes a pre-order item, your full order will be sent when all items in your order are back in stock. The send date for pre-order items is stated on the 1st image of pre-order pieces.

Once an order is confirmed, we are unable to make any changes, edits, or cancellations to it.

To ensure you receive your beautiful pieces as quickly as possible, our automated warehouse system processes and packs all orders almost immediately after they are placed. Because of this incredibly fast processing time and our high volume of daily orders, we cannot pause or intercept a shipment to edit it.

While we cannot change the items in your cart, you can update your shipping address for up to 30 minutes after your order is placed.

To do this, simply open your order confirmation email and click the address update link. After this 30-minute window has passed, the order is securely locked into our system for dispatch and can no longer be edited.

Order are sent out via DPD everyday at 1pm. You will receive a tracking number once your order has been collected and scanned by the DPD at their depot. You will receive the tracking information via email to the email you provide at checkout.

Please review the delivery times below:
Ireland + UK: 1-2 working days
European Union - 5-7 working days
United States - 7-9 working days

You can update your shipping address yourself for up to 30 minutes after placing your order. How to do it: Click 'Edit your address' on the order confirmation page after checkout, or by clicking "View or Edit Your Order" in your order confirmation email. After 30 minutes/ once this window has passed, the order is locked for processing and we are unable to make any further changes. Please ensure your details are correct at checkout. We are not liable for parcels delivered to an incorrectly entered shipping address.

If you have not received your order yet you can track the location of your order using the tracking number sent via email. Contact support@mettleandbloom.com for any further assistance. Please include your order number in your email.

If your order has been returned to sender, please email us at support@mettleandbloom.com with your order number, a photo of the parcel and include an alternative delivery address, and we will re-dispatch your order as soon as we have received it. Please note depending on the circumstance, you may have to pay an additional shipment fee.

We will send your order to the address provided at checkout. Please ensure that all details are correct.

To apply a discount code, please type the code in the discount code bar at checkout and click apply.

You can use 1 discount code only. Discount codes cannot be stacked/ used in conjunction with other offers. Discount codes are valid for full priced pieces only. Pieces that are already reduced cannot be further reduced unfortunately. If a gift was added to your cart and then you add a discount code, the discount code will be claimed instead. Both cannot be claimed together.

Unfortunately orders cannot be modified in any way once the order is placed. Please ensure that you include the correct delivery address and the discount code you wish to add.

Our gift cards have no expiration date.

Your email will be emailed to the email provided at checkout.

We sometimes run offers. These are limited time offers subject to availability.

Clearance Sale: Items listed in the clearance sale category are reduced to clear. Clearance items cannot be returned or exchanged.

To avail of any free gift offer you must add it to cart when you reach the threshold and the offer pops up. Failure to add it will result in the order being sent as it appears in your confirmation email. Important Note: Discount codes and offers cannot be used together. For full promotional terms click here.

Please note that we do not offer returns of exchanges on any free item you receive with your order. All clearance sales are final and are not eligible for return, refund, or exchange. If you would like to return or exchange an item in your order, the cost of the free item will be deducted from your returned amount or you can choose to return the free gift (except for earrings) in this instance.

We offer some of our best sellers in two materials so that you can pick your favourite.

1. Our 925 sterling silver pieces are plated in a minimum of 1 micron of 18k gold and electrocoating. This is a technique for applying a protective layer to jewellery via an electrically charged solution. These pieces have a high shine finish. 925 sterling silver jewellery is not water resistant and should be removed when showering and exercising.

2. The pieces in our resilient range are 14k gold plated over stainless steel. They have a PVD coating which makes them water and tarnish resistant. Visually, the 14k gold pieces have a lighter gold colour. Both styles are hypoallergenic and nickel free.

925 sterling silver pieces are not water resistant. We recommend removing these pieces when showering to protect them.

At Mettle & Bloom we use two different metals; 925 sterling silver and stainless steel.

How to care for your sterling silver jewellery:
- Limit exposure to water, personal care and beauty products.
- Remove before swimming, bathing or showering.
- Store pieces separately, and hang necklaces to keep them from tangling.
- Wipe clean with a soft cloth, and do not use conventional fine jewellery cleaner.

How to care for your stainless steel jewellery:
This is our water resistant and tarnish resistant range. However, to protect them and maintain their original condition, remove them when working out/ doing heavy work and avoid chemicals.